Buyer Help

Controllers

Learn who controllers is best for, when buying new makes more sense, when used or refurbished can save you money, and what to avoid before you shop.

Use this page to understand what actually matters before buying controllers, then compare marketplace options once you know which direction fits your budget and goals.

What to know before you buy

These searches cover first-party console controllers plus PC controllers with Hall effect sticks, ‘pro’ controllers with paddles, and charging docks.

Who this is for

  • People shopping for controllers in the gaming & entertainment tech space
  • Buyers deciding whether paying more for new is actually worth it
  • Shoppers who want a faster way to compare value without relying on a single listing

When buying new makes sense

  • Buy new when you want the easiest experience, strongest return policies, and the least uncertainty around controllers
  • Buy new when warranty coverage, battery health, bundled accessories, or pristine condition matter to you
  • Buy new when the price gap between new and used/refurb is small enough that peace of mind wins

When used or refurbished is smarter

  • Used or refurbished often makes the most sense when controllers has a strong secondhand market and the brand/model ages well
  • Used/refurb is usually best when you know exactly which features matter and can ignore flashy extras
  • Go used/refurb when the savings are meaningful and the seller condition notes, testing details, and return policy look solid

Key things to compare

  • Widely compatible
  • Great PC support
  • Lots of color options
  • Strong features
  • Great feel

Common mistakes to avoid

  • Good for PS5 setups
  • Great couch play
  • Lots of third Party options
  • Buying controllers based only on the lowest price
  • Listings with vague condition descriptions, missing photos, or unclear accessory details

Usually best for

This category is often a strong fit for buyers looking at xbox controllers, buyers looking at playstation controllers, buyers looking at switch controllers, and buyers looking at pc controllers (hall effect sticks).

Recommended marketplace searches

Once you know what matters, use these curated searches to compare current options across new retail listings and used or refurbished inventory.

Xbox controllers

Core Xbox controller bucket (new + used).

  • Widely compatible
  • Great PC support
  • Lots of color options

PlayStation controllers

Core PlayStation controller bucket (new + used).

  • Strong features
  • Great feel
  • Good for PS5 setups

Switch controllers

Pro controllers and third-party options.

  • Great couch play
  • Lots of third-party options
  • Battery life varies

PC controllers (Hall effect sticks)

Hall effect helps reduce stick drift over time.

  • Drift-resistant
  • Great for PC gaming
  • Good long-term value

Pro controllers (paddles + customization)

For competitive play and extra controls.

  • Extra paddles
  • Better customization
  • Competitive edge

Accessories: controller charging docks

Keeps controllers topped up and reduces cable clutter.

  • Always charged
  • Cleaner setup
  • Great multi-controller options

FAQ

Is it better to buy controllers new or used?

That depends on the price gap, how important warranty coverage is to you, and whether the model you want holds up well over time. New is usually simpler. Used or refurbished is often better value if the condition is clearly described and the savings are meaningful.

What matters most before buying controllers?

Focus on fit for your actual use case first, then compare reliability, condition, included accessories, and total value. Chasing the cheapest option often creates more frustration than savings.

Why compare Amazon and eBay here?

Amazon is often stronger for new inventory, faster shipping, and easier retail-style buying. eBay is often stronger for used, refurbished, discontinued, or better-value listings. Looking at both gives you a wider pricing picture.